Return & Exchange

We want you to be completely happy with your UShopuk.pk order. If for any reason you are not satisfied, we will gladly accept your timely return of unworn, unwashed, or defective merchandise for a exchange or full refund

You have 14 days from the date of delivery to claim for the return or exchange :

  • The complaint has to be raised within 48 hours of receiving.
  • The item(s) is faulty, damaged, or defective at the time of delivery.
  • The product/s must be unused, in the original packaging with labels attached.
  • The customer will have to return the parcel first.
  • We aim to process all refund/exchange with in 2-5 working days of receiving  returned parcel.
  • In the case of refund , return shipping charges will not be refunded.